At Glossworx, we aim to provide fast and reliable shipping for all our customers.

1. Processing Time

• Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
• Please note that processing times may vary during peak periods (such as holidays or special promotions).

2. Shipping Methods and Costs

• We offer various shipping methods to suit your needs. Shipping costs are calculated based on the size, weight, and destination of your order.
• Shipping fees will be displayed at checkout before you confirm your order.

3. Delivery Time

• Standard Shipping: Delivery typically takes 5-7 business days from the date of shipment, depending on your location.
• Expedited Shipping: Faster shipping options are available at an additional cost. Delivery times for expedited shipping typically range from 1-3 business days.

4. Order Tracking

• Once your order has been shipped, we will send you a tracking number so you can monitor the progress of your delivery. You can use this tracking number to check your order status through the shipping carrier’s website.

5. International Shipping

• We currently only offer local shipping within South Africa. International shipping may be offered in the future.

6. Delivery Issues

• If you experience any issues with your delivery (e.g., damaged goods, wrong items, etc.), please contact us within 7 days of receiving your order, and we will resolve the issue as soon as possible.

Need help?

Contact us at admin@glossworx.co.za for questions related to refunds and returns.